Terms of Service
General
- You must be over 18 years old or with an adult to place an order
- We reserve the right to refuse any order at our own discretion.
- By submitting your order, you are making a contract to purchase
- By submitting your order you agree to store terms and conditions
Dispatch time
Although we try our best to fulfill all order on the day they are filled our dispatched time can be up to 5 days.
We process the orders from oldest to newest.
If you need an order in a hurry you can use the "request a quote" shipping method and indicate so in your order note.
Dealing with errors
Errors will happen. We will do everything possible to address them. Customer satisfaction is our number one priority.
Please check your order when it arrives. Ensure that the part count is correct and that the items are in the condition described. If you are not happy please contact us so we can make the proper adjustments needed.
Availability
Occasionally the amount of parts listed will be incorrect and we will not be able to provide all the parts requested.
When this happen we will offer you some remedies:
- Refund the missing parts
- Refund the lot
- Cancel the order
- Any other creative solution you can suggest that we can agree upon.
Combining orders
You can add parts to an existing order by combining them at checkout.
This can be done until the original order is in the "processed" state.